Atlassian Certified Professional - Confluence Administration for Cloud

Atlassian Confluence Administration for Cloud

ACP-220 · ● Active · Associate · Atlassian

Exam facts

Vendor source — Atlassian Certifications ↗ Official exam guide — Confluence Administrator for Cloud ↗ Exam objectives — ACP-220 Exam Topics ↗

About

The ACP-220 is Atlassian's associate-level certification for Confluence Cloud administrators. It validates the ability to manage Confluence Cloud instances at the organizational level, including user access, space configuration, security, content governance, and performance monitoring. Designed for IT professionals and knowledge management administrators, the certification demonstrates competency in deploying, configuring, and maintaining Confluence in cloud environments. Released in 2020, it remains current and widely recognized in organizations using Atlassian tooling for collaboration and documentation.

Domain context — Collaboration & Knowledge Management

Collaboration platforms enable teams to coordinate work, share knowledge, and maintain organizational institutional memory through centralized documentation, commenting, and workflow automation. Confluence is the dominant knowledge management platform in the Atlassian ecosystem.

Read full deep dive — Atlassian Ecosystem →

Topics covered

• Access and Permissions (21%) — User and group management, permission hierarchies, space-level and global access control, directory synchronization
• Space Setup and General Settings (15%) — Space creation and configuration, space templates, organizational structure, settings and governance
• Site Configuration (13%) — Global site settings, instance administration, user directory integration, site-wide permissions
• Content Administration (13%) — Content lifecycle management, pages, attachments, versioning, content organization
• Security and Data Management (11%) — Security policies, audit logging, data retention, compliance requirements, GDPR considerations
• Automation Rules (11%) — Creating and managing automation rules to streamline administrative tasks and workflows
• Look and Feel (8%) — Theme customization, branding, interface configuration, user experience
• Monitor Confluence Site Performance (7%) — Health checks, performance monitoring, analytics, reporting

Source: Official Atlassian Exam Topics ↗

Common skills at Collaboration & Knowledge Management · Associate

Shared competencies for administrators working in knowledge management and collaboration platforms at associate level.

• Managing user access and authentication across collaborative systems
• Configuring permissions and space-level governance models
• Setting up and maintaining shared content repositories
• Integrating identity providers (LDAP, SSO, SAML)
• Monitoring system health and performance metrics
• Enforcing data retention and security policies
• Training end-users on platform features and best practices
• Documenting administrative processes and runbooks

Recommended courses at Collaboration & Knowledge Management · Associate

Practice exams

Books

No dedicated books exist specifically for the ACP-220 certification. Study relies on official Atlassian documentation, university learning paths, and practice exams. The rapidly evolving nature of Confluence Cloud makes official documentation the authoritative source.

Typical job titles at Collaboration & Knowledge Management · Associate

Confluence Administrator · Atlassian Tools Specialist · Knowledge Management Administrator · Collaboration Platform Administrator · Knowledge Management Coordinator · Jira & Confluence Administrator

(Job titles drawn from current job-board postings that list this cert as required or preferred.)

Salary

Salary note: No region-specific data exists for the ACP-220 credential alone. Ranges above represent "Confluence Administrator" and "Jira & Confluence Administrator" roles, which typically require or prefer the ACP-220.

Skills validated

• Confluence Cloud space and content architecture
• User and group permission management
• Integration with identity providers (Atlassian Access, SAML, LDAP)
• Confluence macros and templates
• Atlassian Marketplace app installation and configuration
• Site branding and customization
• Automation rules for workflow optimization
• Site analytics and performance monitoring
• Security and compliance requirements (GDPR, audit logging)
• Migration strategies from Server and Data Center to Cloud

Related certifications

• Stacks with: Jira Administration for Cloud (ACP-120) ↗ — common skill set in Atlassian tool stacks
• Related ecosystem: Atlassian Cloud Organization Admin (ACP-520) ↗ — organization-wide administration credential
• Equivalent at entry level: Confluence Essentials (ACA-920) ↗ — foundational Confluence knowledge
• Vendor overview: Atlassian Vendor Overview ↗

Sources

• Atlassian Certifications: https://university.atlassian.com/student/page/836769-get-certified
• Confluence Administrator for Cloud Certification: https://community.atlassian.com/learning/certifications/confluence-administrator-for-cloud
• ACP-220 Exam Topics (official blueprint): https://assets.ctfassets.net/xkfunaz6zr9g/2Cli2MYrFDSsLDNG5VsZi0/c81e75cd5951f2c895745ce2a4103676/CandL-ACP-220_Confluence_Administration_for_Cloud_Exam_Topics-030625-165125.pdf
• Confluence Administration Learning Path: https://university.atlassian.com/student/path/1356626-confluence-administration-cloud
• CertFun ACP-220 Practice Questions: https://www.certfun.com/atlassian/atlassian-confluence-administration-cloud-acp-220-certification-sample-questions
• Glassdoor Jira and Confluence Administrator Salary: https://www.glassdoor.com/Salaries/jira-and-confluence-administrator-salary-SRCH_KO0,33.htm
• PayScale Confluence Administrator Salary: https://www.payscale.com/research/US/Employer=Confluence/Salary
• PayScale Systems Administrator ZA Salary: https://www.payscale.com/research/ZA/Job=Systems_Administrator/Salary

Last verified: 2026-05-01 Parent ecosystem: Atlassian Ecosystem Parent domain: Collaboration & Knowledge Management